Appointment Toolkit

  • What should I bring?

    • GP referral

    • List of main reasons for your visit and your three top concerns.List of relevant questions you want to ask.

    • List of any medications your child is taking, including complementary therapies.  Include the dose (how much medicine) and how often.

    • Your child's health record booklet and any relevant medical results.

    • For school age children bring a copy of their report, educational assessment or letter from teacher if relevant. 

  • Preparing your child

    • Talk to your child about the purpose of the appointment and what they might expect. Some children like to be involved in the "appointment toolkit" and can assist with gathering information and adding any questions they might have.

    • Children learn best during play, and this may be a time when they feel most comfortable asking any questions regarding fears they may have.

    • You can use a doll or teddy bear to show a young child how the doctor will measure height and weight or demonstrate parts of the routine exam.

    • Leading Steps Paediatric  Clinic is purpose built and designed to be attractive and welcoming to children and our friendly team do all they can to make a visit to the paediatrician a really positive experience.

  • How long will the appointment take?

    Paediatric health issues can be complex and getting the correct diagnosis and management plan for your child will make a difference into the future.

    That’s why children seen in our clinic are generally given one hour as a new patient with a new problem and 30 minutes for a review consultation.

  • Do I need a referral?

    In order to receive the full medicare rebate please make sure you have a current referral for your GP or other specialist.

  • Confirming or cancelling

    An SMS reminder will be sent to your mobile phone prior to appointment.

    • Please reply with a ‘Y’ to confirm within 24 hours of receiving the message.

    • If we are unable to contact you or confirm the appointment the appointment will be cancelled and the booking will be opened for children with urgent problems on our waiting list.

    • If you need to postpone or cancel your appointment please provide as much notice as possible.

    • Please consider the children with serious problems on our waiting lists. Their families need time to attend if an appointment becomes available.

    • Cancellations on the day incur a prepayment for the next appointment.

  • Teaching

    • Our clinic takes its responsibilities to improve the health of children very seriously and this includes teaching medical students from Bond University and Advanced Training Paediatric Registrars.

    • f you prefer not to have a student or registrar present during the consultation, that is absolutely fine. Please just tell the secretaries or Paediatrician.

  • Location

    With clinic locations at Benowa, Southport and Tugun it’s important to check the location so you can arrive for your appointment at the right place and time.

  • Making an appointment

    Please call 07 55649668 and our friendly receptionists will help your make or change an appointment. Alternatively please upload your referral (found on the contacts tab.)

  • New behaviour or schooling difficulties.

    Please consider requesting feedback from the school and your child’s teacher outlining any concerns. Please request the teachers complete the following forms: